Question 1

How can a OZ Media help my small business grow?

Accepted Answer

A well-chosen digital marketing agency can make a significant difference to the growth of your business. For small business owners who are busy, time-poor or lack in digital marketing or technical expertise unsure where to begin, a digital agency brings strategy, consistency, and expert execution.

At OZ Media Digital, we help small businesses get noticed online, attract better-quality leads, and convert more customers. We do this through a tailored mix of Google Ads, search engine optimisation (SEO), social media marketing, Local Area Marketing, website improvements, and more. Whether your service business is local, mobile, or online-only, we develop campaigns that deliver measurable growth, not just vanity metrics (likes, clicks, impressions, follows, comments, shares).
Our approach is based on proven methods, tested over 15+ years working with businesses just like yours. We cut through the marketing jargon and focus on what actually gets results.

Question 2

Whats the budget?

Accepted Answer

Budgets vary depending on your goals, industry, and how quickly you want to grow. But you don’t need tens of thousands to get started, especially with a smart, phased approach.

At OZ Media Digital, we work with small businesses of all sizes. Some clients start with just $500 to $1,000 per month in ad spend, while others invest $3,000 or more across multiple channels. We also offer flexible consulting and coaching packages if you’d prefer to learn the ropes yourself.
What matters most is that every dollar spent is accountable and tied to a clear outcome. We’ll help you set realistic goals for your budget and scale as the results come in.

Question 3

Can you help me if I have a limited budget?

Accepted Answer

Absolutely. We specialise in making smaller budgets work smarter. We tailor targeted campaigns on Google and Meta that prioritise value, ensuring you see real growth without overspending.

Question 4

What services should I expect ?

Accepted Answer

The right digital marketing agency should offer services that are practical, flexible, and suited to your current stage of business. At a minimum, you should expect strategy, implementation, reporting, and advice that feels relevant, not generic.
OZ Media Digital offers:
 • Google Ads and Paid Media Campaigns
 • SEO and Local Area Marketing
 • Social Media Management and Advertising
 • Website Development and Conversion Optimisation
 • Email Marketing and CRM Setup
 • Content Creation and Marketing Funnels

We don’t offer every service under the sun. We focus on what works best for service-based businesses looking to grow sustainably. You can choose to start with one channel, like Google Ads, or we can build a comprehensive plan depending on your budget and goals.

Question 5

How soon can I expect to see results?

Accepted Answer

It depends on the strategy, your starting point, and how competitive your industry is, but here’s a general idea.
If we’re running Google Ads or paid campaigns, you could start seeing leads within a few days of launch. These campaigns are ideal for generating quick wins and testing different offers or messages.
SEO and content marketing take longer, usually three to six months, but they help build long-term visibility and reduce your reliance on paid ads. Website changes and landing page improvements can also deliver an immediate bump in conversions if you’re already getting traffic.
We’ll always be upfront about timelines and set realistic expectations so you understand when and how results are likely to come in.

Question 6

What exactly will you be doing each month for my business?

Accepted Answer

We keep things simple and transparent. Depending on your package, monthly activities include optimising your Google and Meta ads, creating engaging social content, enhancing your SEO, monitoring local marketing performance, and providing easy-to-understand reports.

Question 7

Will I have a dedicated point of contact?

Accepted Answer

Yes. You’ll always deal with me (Isuru de Silva - Founder) or a senior strategist, not a rotating list of account managers or juniors. I will personally oversee all my client projects regardless of the budget. We believe good communication is the foundation of good results.
With OZ Media Digital, you’re not just another number in a large agency roster. We work closely with you, offering regular updates, honest advice, and strategic guidance at every stage. You’ll know who’s working on your account, what they’re doing, and why they’re doing it.

Question 8

How will I know if my marketing is actually working?

Accepted Answer

We track everything, and more importantly, we explain it in plain English.
Depending on your service, we’ll report on key metrics such as leads, phone calls, website visits, conversion rate, return on ad spend (ROAS), and cost per enquiry. But we also focus on the big picture: is your marketing helping you grow sustainably?
Each month, we’ll send you a clear performance summary. No over inflating numbers. No confusing charts or jargon. Just the data you need to make good decisions and stay on track.

Question 9

How to choose the right digital marketing agency?

Accepted Answer

When choosing a digital marketing agency, look for one that understands your industry, has a track record of success, and communicates clearly. Many small business owners feel overwhelmed by agencies that over-promise and under-deliver.
At OZ Media Digital, we start with a free strategy session to understand your business and goals. We’ll walk you through what’s working, what’s missing, and what can be improved without jargon or pressure. Our long-term clients stay with us because we’re honest, practical, and committed to delivering real outcomes.
It’s not just about fancy dashboards or creative ideas. It’s about helping you get more enquiries, more bookings, and more sales.

Question 10

What happens if I want to pause or cancel my services?

Accepted Answer

We understand that business circumstances change, which is why we offer flexibility. Most of our services are on a month-to-month basis, so you can pause or stop at any time with no hidden penalties.
We’ll make the transition as smooth as possible and give you access to any assets or accounts we’ve worked on. Our goal is to be your long-term growth partner, not to hold your business hostage with restrictive contracts.

Question 11

Do I need to sign a long-term contract with you?

Accepted Answer

No. We offer flexible arrangements that suit your business. While digital marketing does best with consistency, you're always free to adapt your service plan or pause as your business needs change. Our results speak louder than contracts.

Having said that we do offer discounts and payment options for longer term contracts. That's a way of thanking you for trusting us with your business.